Returns

Request a return within 30 days of your purchase date

You will receive an authorization along with return instructions

Once the item is received and passes inspection, you will receive a full refund

Easy Returns

We want you to love your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order. The item being returned must be:

Returned within 30 days of receiving your order
Unused and in original condition
Returned without odor, stains, dirt, pet dander or fur
Returned with original or similar packaging

Received a damaged, defective, or incorrect Item?

If your item arrives damaged, defective, or you receive the wrong product, we will make it right.

In these cases we will:

Provide a prepaid return shipping label
Cover all return shipping costs
Offer either a replacement or full refund

Please, contact us through email or submit an online request so we can resolve the issue.

Returns for Other Reasons

If you would like to return an item for any other reason (for example: change of mind, color preference, or size not suitable), returns are still accepted within 30 days of delivery.

For these returns:

A 25% restocking fee will be deducted from your refund.

How to Start a Return?

To request a return, please contact our support team, provide your order number and receive a return authorization. Returns sent without authorization may not be accepted.

Email agteam@agtradecorp.com to request an RA.
We will provide return instructions.
Once the item is returned and inspected, a refund will be processed.

Refunds

Once your return is received and inspected, we will process the refund.

Refunds are issued to the original payment method
Processing typically takes 5–10 business days

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